Flood Damage Restoration Massachusetts
Trusted Water Damage Restoration in Massachusetts
Standing water, a burst pipe, a flooded basement or a sewage backup — we extract it, dry the structure and document the damage for your insurance claim. Crews are dispatched across Massachusetts 24 hours a day.
Call to ask any question(857) 766-1755- 24/7 emergency responseAnswered nights, weekends and holidays, with same-day dispatch.
- Free estimatesAssessment and a no-obligation quote before any work is agreed.
- Insurance claim supportMoisture records, photos and a direct line to your adjuster.
- IICRC-certified techniciansLicensed and insured, working to the standard insurers expect.
Water damage restoration for Massachusetts homes and businesses
When a pipe bursts, a basement floods or a storm drives water indoors, speed decides how much of the building can be dried rather than torn out. Our crews extract the water, set up commercial drying equipment, track moisture until readings are back to normal, and hand you the records your insurer will ask for.
We serve residential and commercial properties from Boston and Cambridge to Worcester, Springfield, the North Shore, the South Shore and the South Coast.
- Cities and towns
- 60
- Neighborhood pages
- 80
- Water damage services
- 12
- Emergency line
- 24/7
Our water damage restoration process
No forms to fill in first. One phone call starts it.
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You call
Tell us the address, what you can see, and whether water is still coming in. We take the details over the phone.
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A crew is dispatched
Extraction and drying equipment is loaded and sent to your property. Emergency response runs 24 hours a day.
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Water is stopped and removed
The source is controlled where it can be, standing water is extracted, and moisture readings map how far it has travelled.
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We dry, document and report
Drying continues until readings return to normal. Photographs and moisture logs document the loss for your claim.
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Why choose Flood Damage Restoration Massachusetts?
Trained, certified crews
Drying and remediation carried out by IICRC-certified technicians to the standard your insurer expects.
24/7 emergency service
The line is answered day and night, including weekends and holidays, and crews go out overnight.
Free, upfront estimates
You get a scope and a price before work is agreed. We do not start and bill afterwards.
Local to Massachusetts
Based in Boston and working across the state, from triple-deckers to finished basements and storefronts.
Dealing with water damage is stressful. We keep you informed at every step, protect what can be saved, and leave the property dry, documented and ready for repair.
Our water damage restoration services
Twelve ways water gets into a Massachusetts building, and what we do about each one. Every service is available 24/7.
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Water Damage Restoration
Water extraction, structural drying, and insurance documentation for Massachusetts homes, available any hour of the day.
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Emergency Flood Cleanup
24/7 flood water pumping, debris removal, and drying for Massachusetts homes, with records kept for your insurance claim.
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Water Damage Repair
Repairs after the water is gone: drywall, flooring, trim, and paint restored so the room looks finished again.
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Basement Water Removal
Pumping, extraction, and drying for flooded Massachusetts basements, including finished rooms and crawlspaces.
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Burst Pipe & Leak Water Damage
Fast help for burst pipes and hidden leaks in Massachusetts homes, from water extraction through structural drying.
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Drying & Dehumidification
Commercial dehumidifiers and air movers to dry walls, floors, and framing, with moisture readings logged for your claim.
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Mold Remediation
Containment, removal, and drying for mold growth in Massachusetts homes, with direct support on your insurance claim.
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Sewage Backup Cleanup
Cleanup, sanitizing, and safe disposal after a sewage backup in a Massachusetts home or small commercial building.
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Storm & Flood Damage Restoration
Storm and flood cleanup for Massachusetts homes and businesses, from water extraction through drying and debris removal.
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Ceiling & Wall Water Damage
Leak tracing, controlled drying, and repairs for water-stained ceilings and walls in Massachusetts homes.
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Residential Water Damage
Water extraction, structural drying, and claim support for Massachusetts houses, condos, and rental units.
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Commercial Water Damage
Water damage response for Massachusetts businesses, with work planned around tenants, access, and operating hours.
Serving Greater Boston and all of Massachusetts
Sixty cities and towns, with neighborhood pages for the larger ones. If your town is not listed, call — we probably still cover it.
See all 60 cities and towns
Why the first 24 to 48 hours decide the bill
Water keeps moving after the leak stops. It climbs inside wall cavities, wicks up drywall, soaks subfloor and insulation, and reaches the joists under a finished basement. Act early and most of it can be dried in place.
Structural damage
Wet timber warps, floors cup and doors stick long after the surface feels dry.
Mold growth
Damp wall cavities and insulation give mold what it needs within a day or two.
Health and safety risks
Contaminated water and wet electrical fittings are hazards — keep clear of those circuits.
Lost property value
The longer materials stay wet, the more have to be replaced rather than dried.
We handle the paperwork side
Most Massachusetts homeowners policies cover sudden water damage — a burst supply line, a failed water heater, storm-driven water — while long-term seepage is usually excluded. We do not decide your claim, but we make sure the evidence is there.
Start a claim-ready assessment- Photographs and moisture logs from the first visit to the final reading.
- A written scope describing affected materials and the drying plan.
- Direct communication with your adjuster or loss consultant.
- You keep control of the claim and approve any work before it starts.
Emergency water damage experts in Massachusetts
Water does not wait for office hours. Call now and a crew is dispatched while you are still on the phone — extraction, drying and the paperwork for your claim.
Call (857) 766-1755What our customers say
Real reviews from homeowners and property managers across Massachusetts.
Our basement flooded at 2 a.m. after a pipe burst. Flood Damage Restoration answered on the first ring and had a crew at our house in under an hour. They extracted the water, set up drying equipment, and explained every step. By morning, the situation was under control. I can’t recommend them enough.
I called three restoration companies. Flood Damage Restoration was the only one that answered at 11 p.m. They came out that night, gave us an honest estimate, and didn’t try to upsell us. The crew was respectful and cleaned up better than they found it.
A nor’easter caused water to pour into our finished basement. Flood Damage Restoration tarped, extracted, and dried everything out. They worked directly with our insurance company and saved us thousands in potential mold damage. Professional from start to finish.
A slow leak behind the wall led to mold. Flood Damage Restoration found it with a thermal camera, contained the area, and remediated it properly. They tested afterward to confirm it was clean.
We had a sewage backup in the basement. Flood Damage Restoration wore full protective gear, sanitized everything, and removed the contaminated materials. The smell was gone completely. I felt safe having them in our home.
We manage 20+ residential units in Boston. Flood Damage Restoration is our go-to for water damage. They answer after hours, document everything, and work well with our tenants.
Frequently asked questions
Short, honest answers. If yours is not here, call and ask.
Talk to a person now(857) 766-1755Do you really answer at 2am?
Yes. The emergency line is answered 24 hours a day, seven days a week, including holidays, and crews are dispatched overnight. Same-day dispatch is standard for active water.
How fast can someone reach my property?
It depends on where you are in Massachusetts and how many emergencies are running at that moment. Call with your address and we will tell you honestly where the nearest crew is, rather than quoting a number we cannot keep.
Will you deal with my insurance company?
We document the loss the way adjusters need it: moisture readings, photographs, a written scope and drying records. We speak to your adjuster directly so you are not relaying messages between us.
What should I do before the crew arrives?
Shut off the water at the main valve if you can reach it safely, keep people out of any room where water is near outlets or a fuse box, move valuables and electronics up off the floor, and photograph everything before anything is moved. Do not use a household vacuum on sewage water.
Do I have to leave my home?
Usually not. Most jobs are dried in place with the household still living there, with equipment in the affected rooms. If contamination, structural risk or medical needs make staying unsafe, we will say so plainly and explain why.
What does it cost?
Estimates are free. The cost depends on how much water there is, what materials are affected and how long drying takes. You get a scope and a price before work is agreed — we do not start and bill afterwards.
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Where we are located
Our base is in Boston's South End. Crews come to you — call to arrange an assessment at your property.
Call us
(857) 766-1755Email us
[email protected]Hours
Emergency line 24/7
Office: Mon–Fri, 9 AM – 5 PM